{"id":25511,"date":"2025-05-26T09:29:29","date_gmt":"2025-05-26T00:29:29","guid":{"rendered":"https:\/\/cosmo.dothome.co.kr\/?page_id=25511"},"modified":"2025-05-29T09:54:01","modified_gmt":"2025-05-29T00:54:01","slug":"product-inquiries","status":"publish","type":"page","link":"https:\/\/www.cosmoamt.com\/?page_id=25511&lang=en","title":{"rendered":"Product Inquiries"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25511\" class=\"elementor elementor-25511\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dc1e77 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"6dc1e77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-958cdfe e-con-full e-flex e-con e-child\" data-id=\"958cdfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b29a9 elementor-widget elementor-widget-image\" data-id=\"b6b29a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"21\" height=\"18\" src=\"https:\/\/www.cosmoamt.com\/wp-content\/uploads\/2025\/04\/homebutton.jpg\" class=\"attachment-large size-large wp-image-11297\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33d86a2 e-con-full e-flex e-con e-child\" data-id=\"33d86a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e12d9ec elementor-widget elementor-widget-text-editor\" data-id=\"e12d9ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 14px;\">\/\u00a0<\/span>\u00a0 Products\u00a0 <span style=\"font-size: 14px;\">\u00a0\/\u00a0<\/span> \u00a0<strong><span style=\"color: #000000;\">Product Inquiry<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-101790e e-flex e-con-boxed e-con e-parent\" data-id=\"101790e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe7856d elementor-widget elementor-widget-text-editor\" data-id=\"fe7856d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"color: #000000;\">Product Inquiry<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b3b58d3 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1b3b58d3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66e5ef52\" data-id=\"66e5ef52\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66f86d52 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"66f86d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact2\" aria-label=\"Contact2\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"25511\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"66f86d52\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Product Inquiries\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"25511\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_11 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_11\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName \/ Company\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_11]\" id=\"form-field-field_11\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Please enter your name or company name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_3 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tInquiry Category\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_3]\" id=\"form-field-field_3\" class=\"elementor-field-textual elementor-size-lg\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Cathode Active Material\">Cathode Active Material<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Release Film\">Release Film<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Toner\">Toner<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tContact Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Please enter a reachable phone number\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_f035538 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f035538\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_f035538]\" id=\"form-field-field_f035538\" class=\"elementor-field elementor-size-lg  elementor-field-textual\" placeholder=\"Please enter your email address\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_ba36cff elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ba36cff\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tInquiry Details\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-lg\" name=\"form_fields[field_ba36cff]\" id=\"form-field-field_ba36cff\" rows=\"13\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_10 elementor-col-100\">\n\t\t\t\t\t<style type=\"text\/css\">\n.ttt {\n\tfont-family:  'Noto Sans KR', sans-serif;            \n    font-weight: 300;\n\tfont-size: 21px;\n\tcolor: #ececec;\n}\n.style2 {\n\tfont-family:  'Noto Sans KR', sans-serif;          \n    font-size: 21px; \n    color: #000; \n    font-weight: 500;\n}\n.style3 {\n\tcolor: #FF0000;\n\tfont-weight: 500;\n\tline-height: 26px;\n\tfont-family:  'Noto Sans KR', sans-serif;               \n\tfont-size: 21px;\n}\n.style4 {\n\tcolor: #000;\n\tfont-family: 'Noto Sans KR', sans-serif;\n\tfont-size: 20px;\n\tfont-weight: 500;\n}\n.style5 {\n\tcolor: #999;\n\tfont-family:  'Noto Sans KR', sans-serif;         \n    font-weight: 600;\n\tfont-size: 13px;\n}\n<\/style>\n\n<span class=\"style4\">Privacy Policy<\/span><span class=\"attr-value\"><br><br>\n<textarea class=\"style5\" name=\"textarea2\" id=\"textarea2\" style=\"height:200px;\" readonly>\nCOSMO Advanced Materials & Technology Co., Ltd. (\u201cthe Company\u201d) highly values your personal information and complies with all relevant laws and regulations regarding the protection of personal data, including the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through this Privacy Policy, we inform you of the purpose and manner in which your personal information is used, as well as the measures we take to safeguard your information.\n\n\u25a0 Types and Methods of Personal Information Collection\na. Collected Items\nThe Company collects the following personal information for purposes such as membership registration, consultation, and service application:\n- Upon membership registration: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email, and\u2014for applicants under the age of 14\u2014the legal guardian\u2019s information\n- When applying for services: Address, payment information\n\nAdditionally, records of service usage, access logs, cookies, IP addresses, payment history, and records of improper use may be generated and collected during the use of services or business processes.\n\nb. Collection Methods\nPersonal information is collected via the website, written forms, bulletin boards, email, event participation, delivery requests, telephone, fax, and automated data collection tools.\n\n\u25a0 Purposes of Collecting and Using Personal Information\nThe Company utilizes collected personal information for the following purposes:\n- Fulfillment of contracts and service provision, including payment settlement, content delivery, product shipment, invoice dispatch, identity verification for financial transactions, and provision of financial services\n- Member management: Verification of membership, identification, prevention of fraudulent or unauthorized use, confirmation of registration intent, age verification, legal guardian consent for members under 14, handling of complaints and customer inquiries, delivery of notices\n- Marketing and advertising: Delivery of promotional information and event updates, analysis of usage frequency and statistics on service use\n\n\u25a0 Retention and Use Period of Personal Information\nIn principle, personal information is destroyed without delay once the purpose of collection and use has been achieved. However, the Company may retain information for a specified period as stated below:\n\na. Internal Policy\nEven after membership withdrawal, the Company may retain information for a certain period to prevent the recurrence of misuse by delinquent members, resolve disputes, or cooperate with investigations, for a period of OO years from the date of contract termination.\n\nb. Legal Retention\nIf required by applicable laws, such as the Act on Consumer Protection in Electronic Commerce, the Company may retain personal information for the periods specified below:\n- Records related to contracts or withdrawal of subscriptions: 5 years\n- Records related to payment and supply of goods: 5 years\n- Records related to consumer complaints or dispute resolution: 3 years\n- Access logs: 3 months (as per the Protection of Communications Secrets Act)\n\n\u25a0 Procedures and Methods of Personal Information Destruction\nOnce the purpose of personal information collection and use has been fulfilled, the Company will promptly destroy the relevant information according to the following procedures and methods:\n- Destruction procedures: Information entered for membership registration or other purposes is transferred to a separate database (or stored in a separate file in the case of paper records) and is retained only for as long as necessary, after which it is destroyed.\n- Destruction methods: Personal information stored in electronic form is deleted using technical means that prevent recovery.\n\n\u25a0 Provision of Personal Information to Third Parties\nThe Company does not disclose personal information to third parties without the user\u2019s prior consent, except in the following cases:\n- Where the user has provided consent in advance\n- Where required by law or requested by investigative agencies in accordance with legal procedures\n\n\u25a0 Entrustment of Collected Personal Information\nThe Company may entrust certain tasks to specialized external service providers for efficient service delivery as follows:\n- Courier Service Provider: [Name of courier company] \u2013 Handling and delivery services\n- Payment Gateway Provider: [Name of PG company] \u2013 Payment processing services\n\n\u25a0 Rights and Exercise Methods of Users and Legal Representatives\n- Users may access, modify, or request deletion of their registered personal information at any time.\n- To access or modify personal information, or to cancel membership (withdraw consent), users may directly access the relevant menus (\u201cEdit Profile,\u201d \u201cWithdraw Membership,\u201d etc.) after authentication, or may contact the person in charge of personal information management via mail, phone, or email for prompt assistance.\n- If a user requests correction of errors in personal information, the Company will not use or provide such information until the correction is complete. If erroneous information has already been provided to a third party, the Company will notify the third party without delay and ensure that the necessary corrections are made.\n- Personal information that has been canceled or deleted at the request of the user will be processed as specified in the retention and use period and will not be accessed or used for any other purpose.\n\n\u25a0 Installation, Operation, and Rejection of Automatic Data Collection Devices (Cookies)\nThe Company uses \u201ccookies,\u201d small text files stored on users\u2019 computers, to provide personalized services and to analyze service usage patterns. Users can control cookie storage via browser settings:\n- Purpose of cookies: Analyze access frequency, track user preferences, monitor participation in events, and offer customized services\n- Cookie settings: Users can accept all cookies, receive a prompt whenever a cookie is stored, or reject all cookies via browser settings (e.g., Tools > Internet Options > Privacy in Internet Explorer)\n- Please note that rejecting cookies may affect the availability of certain services.\n\n\u25a0 Customer Service for Personal Information\nTo protect your personal information and address related complaints, the Company has designated the following personnel:\n\nPersonal Information Manager  \nName: Sangwon Choi  \nDepartment: COSMO Advanced Materials & Technology Co., Ltd.  \nPhone: 043-850-1675  \nEmail: shalom2@cosmoamt.com\n\nYou may contact the above for any personal information protection issues arising while using our services. The Company will respond promptly and fully to all inquiries. For further assistance regarding privacy concerns, you may also contact:\n\nPersonal Information Infringement Report Center (privacy.kisa.or.kr \/ 118)  \nSupreme Prosecutors\u2019 Office Cyber Crime Investigation Department (www.spo.go.kr \/ 02-3480-2000)  \nNational Police Agency Cyber Security Bureau (www.ctrc.go.kr \/ 182)\n<\/textarea><br>\n<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-lg  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-name\">&nbsp I agree to the Privacy Policy.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md elementor-animation-push\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Product Inquiry<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\/\u00a0\u00a0 Products\u00a0 \u00a0\/\u00a0 \u00a0Product Inquiry Product Inquiry<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25511","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=\/wp\/v2\/pages\/25511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25511"}],"version-history":[{"count":10,"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=\/wp\/v2\/pages\/25511\/revisions"}],"predecessor-version":[{"id":26665,"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=\/wp\/v2\/pages\/25511\/revisions\/26665"}],"wp:attachment":[{"href":"https:\/\/www.cosmoamt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}